Information and Technology Support

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Information and Technology Systems
Ms. Janet Blue, Director of Information and Technology Systems
526 Carrington Hall
966-7766

Information technology support and services are provided at both the School and University level. Students may use School of Nursing computer labs in Carrington Hall and Campus ITS computer labs located in several academic buildings and libraries. In addition, students who own their own laptops with wireless cards can take advantage of the growing number of access points on the UNC-Chapel Hill campus. Specifically:

  • Undergraduate nursing students may use the Undergraduate PC lab, room 1300 in the new addition to Carrington, where fourteen IBM PCs support a variety of functions, where 14 IBM PCs support a variety of functions.
  • Graduate nursing students may use the Graduate PC lab, rooms 450 and 420 Carrington, together totaling 12 IBM PCs.
  • As part of the School’s network, computers in the labs provide word processing, spreadsheet, database, bibliographic management, statistical software and licensing preparation, among other things. Curriculum specific computer-aided instruction materials are also offered. All PCs are direct nodes on the Internet, hence offer high-speed access many services, including e-mail, Sakai and campus resources.
  • The Undergraduate PC Lab is kept locked at all times, and student access is via their One Card. With One Card access to the building as well, students may use the Undergraduate PC Lab whenever needed. Students are responsible for ensuring that the door to the Undergraduate PC Lab is securely shut when they leave.
  • The Graduate PC Lab is opened by School of Nursing ITS personnel at 8:00 AM Monday through Friday, and closed at approximately 5:00 PM. Students actively working at the time of closure are welcome to continue their work. Graduate students with Intellikey access to Carrington may use the Graduate PC Lab at any time., however students working outside of the lab’s normal business hours are required to shut down the equipment and ensure that the lab is locked when they leave.
  • High speed laser printing in both School of Nursing computer labs is provided as a fee service.
  • Campus ATN supports PC labs in several academic buildings and libraries and details are provided at http://its.unc.edu/labs/
  • Wireless access is offered in Carrington in rooms 207, 208 and 209, and on the ground floor in the Undergraduate PC lab and student lounge area. Students may find, however, that wireless access is available in rooms adjacent to those listed, and, in fact, occasionally on adjacent floors as well, dependent upon environment conditions on a particular day. However, wireless access outside of the immediate areas in which it is offered is not guaranteed.
  • Wireless access on campus is offered in well over 200 locations and is being expanded regularly. Learn more about using wireless networking at http://help.unc.edu/help/connecting-to-the-unc-network-getting-started/
  • Wired network access is provided at each seat in the Fox Auditorium (room L300). You must register your computer for campus DHCP in order to take advantage of this facility.
  • Students who live on campus have access to ResNet, described at http://its.unc.edu/resnet. Granville Towers is now connected to the campus network as well, although technical support is provided to residents through Granville Towers’ personnel rather than ResNet technicians.

Electronic mail (e-mail) is an important component of communication among School of Nursing faculty, administration and students, therefore all students are required to have and actively use an e-mail account. Students will be subscribed to a listserv appropriate to their program of study and important announcements will be made through the listserv.

All School of Nursing students are issued an ONYEN (campus electronic id) at the start of their program of study, as the ONYEN is required for Blackboard access and access to other campus systems. Associated with a student’s ONYEN is also an e-mail account on the UNC mail server, and a student’s UNC e-mail address is of the form

youronyen@email.unc.edu

In order to ensure that student listservs contain valid addresses to which important communication can be delivered, all students’ UNC (ONYEN) address will be used for subscription to the appropriate student listservs. Although it was allowed in the past, students may no longer bulk forward their UNC e-mail to a non-UNC address. Students are also entitled publish a personal home page on the campus web, another service associated with having an ONYEN.

Because School of Nursing courses increasingly use computer services as mandatory components of the curriculum, all students should have access to a personal computer and the Internet beyond what is available to them while on campus. Students should develop proficiency in using the Internet, word processing, computer-based assignments and tests, presentation graphics and other tools as deemed necessary by faculty. Many opportunities exist for purchasing equipment that is compatible with School and University information technology services, both through the commercial sector and the University itself. Under the Carolina Computing Initiative (CCI), incoming freshmen fulfill their requirement for a laptop computer, and other students may purchase either a laptop or desktop that is fully supported by the campus IT Response Center (24×7 technical support) and campus service technicians and comes preloaded with substantial software. Details of the CCI program can be found at http://www.unc.edu/cci/. Janet Blue, Director of Information and Technology Systems in the School of Nursing, is available for consultation on student purchases of personal computers and peripheral equipment.

It is imperative that students owning personal computers with Windows operating systems perform Windows updates regularly. Furthermore, students are urged to be aware of circulating computer viruses, chain mail and hoaxes and to use virus management software to protect their equipment. Such software is part of the preload on CCI equipment and also may be downloaded from the campus Shareware distribution service. The latter provides a means of distributing supported shareware and freeware and for distributing certain site-licensed software to the University community.

As members of the University and School communities, students have access to vast technology resources, however it is incumbent upon them to utilize these resources in a responsible and legal manner. To that end, it is important that students become familiar with policies related to access and usage such as the UNC-Chapel Hill Data Network Acceptable Use Policy and basics of copyright. Students will also utilize e-mail substantially during their School of Nursing careers and rules of e-mail etiquette, as will be discussed in classes and materials referenced in course content, should be carefully adhered to.

Other useful Web sites for students are:
ONYEN Home Page
Using an ISP