Server Hints

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One of your most frustrating moments working with computers will be when the technology goes awry and you are beginning (perhaps at the last moment) to work on a project or communicate with someone else in the middle of a project. It is useful to create a class project timeline that gives you time to deal with any problems.

Servers do weird things and, although that is not an excuse to say you couldn't finish a project, sometimes the best thing to do is sign off for a while and come back to it a little later (sometimes it only takes 10-15 minutes).

Another strategy is to stop what you are doing and reboot your computer.

If you continue to have difficulties connecting or staying connected, contact IT Response Center at (919) 962-HELP or help.unc.edu or your Internet service provider.

See also:

Suggested Hardware

Required Software

Other Software

Internet Service Providers