Frequently Asked Questions
Office Hours: Monday through Friday 7:30am to 4:30pm
Phone: 919-966-3638 & Fax: 919-966-0870
Registration & Payment Policy
•For CLL courses, please refer to the Center for Lifelong Learning Course Registration, Refund, and Cancellation Policy.
•For Summer Research Institute and Courses, please refer to the Summer Institute Registration, Refund, and Cancellation Policy.
•Until we receive payment, you are not officially registered. If the program fills, you will be unable to attend.
•To register and pay by credit card, please use our online system and register. We accept Mastercard and Visa.
The registration fee may be paid on-line at the time you register or you may send a check prior to the program. For your security, we are no longer able to take credit card payments by phone. If you have problems registering and paying online, please call our office at 919-966-3638 and we will be happy to walk you through the process. We also accept checks and money orders.
Please make your check out to: The UNC-CH School of Nursing The Center for Lifelong Learning (UNC SON CLL)
Send checks to:
The Center for Lifelong Learning
The University of North Carolina at Chapel Hill
Carrington Hall, CB# 7460
Chapel Hill, North Carolina 27599-7460
Please make sure to include YOUR NAME and the title of the conference you are attending on your check.
**The Center for Lifelong Learning reserves the right to cancel any program not meeting the established minimum enrollment.**
Cancellations and requests for refunds will be honored only if received 5 working days prior to the first day of the program. An administrative fee of 25% of the registration fee will be deducted from all refunds. No refunds will be made if cancellation is made less than 5 working days before the conference. Substitutions will be accepted with advanced notification.
Summer Research Institute Registration, Refund, and Cancellation Policy
Registrations for CLL Summer Research Institutes are processed on a first-come/ first-served basis. Space is limited for quality education and early registration is advised.
Registration fees must be paid in full in order to secure a seat. Partial payment is no longer accepted.You may register online.
An email will be sent to you confirming your registration and reservation. If you do not receive an email in a timely manner or have further questions, please call 919-966-3638 or email firstname.lastname@example.org.
If you need to cancel your registration you must do so by calling or emailing the CLL office. If the cancellation is made 31 days prior to the start date of the institute, registration fees shall be refunded less an administrative fee of 25% of registration fee. If cancellation is made 30 days or less prior to the start date of the institute, no refund shall be granted. Any costs incurred by the registration, such as airline penalties, are the responsibility of the registrant.
Substitutions will be accepted with advanced notification.
Adverse Weather Policy
In the event of adverse weather a Center for Lifelong Learning program will be cancelled if the University of North Carolina or the conference venue is closed. If the program is cancelled due to inclement weather, every attempt will be made to reschedule and your registration fee will be applied to the rescheduled date. Any travel expenses that may have been incurred cannot be refunded.
Because it is unusual for the University of North Carolina or conference venues in this area to be closed, it is more likely that an event will be held at times when the University’s adverse weather status is designated as a Condition 1 (“normal” weather conditions) or Condition II (more severe weather). Condition III is when there is extremely bad weather and we would need to cancel a conference. Please see a description of these levels at http://gazette.unc.edu/2013/01/08/adverse-weather-policy-always-in-effect-noted-by-three-conditions/ . Information about current conditions is available on the Adverse Weather and Emergency Phone Line, 919-843-1234, as well as on the UNC homepage .
If the event is held, but weather conditions prohibit your safe travel so you are unable to attend, we unfortunately cannot refund your registration fee. Please contact us so that we may send you a copy of any handouts and so that we may notify you should we be able to have any video recordings made of presentations (pending presenter consent and access to facility equipment).
Please check radio and television station’s websites or radios in the area for an announcement about University or venue closures. If the program is cancelled you may call our office at 919-966-3638 to hear a voice message. We will also try to post any cancellation announcements on our website at http://nursing.unc.edu/lifelong
Center for Lifelong Learning
UNC at Chapel Hill
School of Nursing
Carrington Hall CB#7460
Chapel Hill, NC 27599-7460
Email Us: email@example.com
Phone: 919.966.3638 & Fax: 919.966.0870
What is our GROUP rate policy for our Day-Long Programs?
If 6 or more persons from the same facility/agency register at the same time to attend the same CLL day-long program,
a 7th person may attend for free.
Please notify us if your agency will use this group rate option.
Online courses, summer institutes, and multi-day conferences are not available for group rate.
Are Meals included in my registration fee?
Generally, lunch is included for full day conference sessions. Please check the brochure of the conference you are attending as it will be indicated if lunch is provided.
We encourage you to wear comfortable clothing with layers. Everyone tolerates temperatures differently so please do bring a sweater or jacket in case you find the conference room cool.
Participants who attend 6 day-long conferences and submit their fully stamped or signed VIP card will be eligible for a free one day conference.
Ask for your card to be stamped before the program, during breaks, during lunch, or after the program. If you have lost your card we will be happy to replace it.
Any person who attends a conference sponsored by UNC Chapel Hill School of Nursing is eligible.
What is the JMJ Scholarship and how do I qualify?
The James M. Johnston Scholarship may be available to only registered nurses at the time of registration. You must be a registered nurse (RN) to qualify. Scholarship funds are granted on a first-come/first-served basis for select CLL conferences. Due to a limited number of scholarships, early registration with payment is strongly recommended.
Requirements for Completion
Participants must attend the seminar and complete the online evaluation to receive credit for successful completion.
In accordance with the ANCC accreditation standards, everyone involved in the planning or presenting this educational activity will be required to disclose any relevant financial relationships, or the lack thereof, with commercial interests in the healthcare industry, and this information will be made available to participants at the start of the activity. Participants will be informed of any commercial support related to the educational activity, and they will be informed that accredited status does not implay endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity. In addition, speakers who incorporate information about off-label or investigational use of drugs or devices will be asked to disclose that information.
Wait List Policy
If the program is full and you are placed on a waiting list, we will notify you immediately. If you are placed on a waiting list and have included payment with your registration, we will hold your payment until we can confirm your registration.
Parking On Campus
For programs located in Carrington Hall participants need to park in the Dogwood parking deck. The Dogwood Deck is located on Manning Drive across from the hospital. If you are a UNC Employee you must park in your regular designated place. If, as a UNC employee, you park in the Dogwood Deck you will get a ticket.
Most daylong programs are held at The William and Ida Friday Center for continuing education. The below link will shows a map of where you may park at the Friday Center.
Can I get CME credit for your courses?
The School of Nursing at The University of North Carolina at Chapel Hill is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
For physicians who need CME credit, please note that we are NOT an accredited provider of AMA PRA Category 1 Credit. The AMA allows physicians to self-designate non-AMA-accredited educational activities for AMA PRA Category 2 Credit. These credits may not be certified by an organization, and our educational activities may not be advertised as eligible for these credits. However, individual physicians may evaluate for themselves whether participation in a learning activity meets the AMA’s requirements for AMA PRA Category 2 Credit. These requirements include that a learning activity: comply with AMA’s definition of CME, comply with AMA ethical opinions, are not promotional, and that “a physician finds to be a worthwhile learning experience related to his/her practice.” The Center for Lifelong Learning will provide you with a certificate of attendance you may use for your records if you choose to self-designate our course for AMA PRA Category 2 Credit.
Americans with Disabilities Act
If you need help with auxiliary aids or services identified in this act, please call the office at 919-966-3638 or email us at firstname.lastname@example.org.
For your GPS:
SON Carrington Hall physical address: 120 North Medical Drive, 27599
UNC Hospital: 101 Manning Drive, 27599
The Carolina Inn is conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of the University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations superb dining, outstanding meeting and banquet facilities and an expert staff. The Inn is a AAA Four Diamond Award Winner and Member of Historic Hotels of America.
211 Pittsboro Street (On UNC campus near downtown Chapel Hill)
Chapel Hill, NC 27516 – Phone: 919.918.2726 or 800.962.8519 or 919.933.2001