Instructor: Gwen Sherwood, PhD, RN, FAAN
Length: 1.5 to 3.0 hours

Quality and safety are issues across the globe. In 1999, the Institute of Medicine revealed staggering reported major gaps in quality and safety that continue more than a decade later to challenge our health care systems. The award winning national Quality and Safety Education for Nurses project (QSEN, )  was initiated at University of North Carolina at Chapel Hill School of Nursing and was funded by the Robert Wood Johnson Foundation. This national expert panel defined six IOM competencies which are now integrated in CCNE and NLN accreditation criteria for all nursing education.  These are also in advanced practice specialty organizations. This program facilitates application of the competencies across delivery and education settings. The use of interactive and learner centered pedagogies to help nurses apply reflective practice to improve their clinical judgment and sense of practice.  In addition storytelling and unfolding case studies help participants to “thinking like a nurse.”

Behavioral Objectives:

At the end of this program participants will be able to:

1.      Explain the imperative to improve the quality and safety of the health care system

2.      Describe the role and mindset of nurses and other health professionals to include quality and safety as a part of daily work

3.      Integrate the six QSEN competencies into education and practice

4.      Facilitate changes in educational strategies for interactive learning based on reflective practice

5.      Apply a reflective practice framework to work experiences that lead to improvement




RNs in clinical and academic settings, other healthcare professionals