Cheryl Jones, PhD, RN, FAAN

Professor and Director, Hillman Scholars Program in Nursing Innovation

The University of North Carolina at Chapel Hill
School of Nursing
Carrington Hall, CB #7460
Office: 4012
Chapel Hill, NC 27599-7460

Cheryl B. Jones, RN, PhD, FAAN is professor and director of the Hillman Scholars Program in Nursing Innovation, as well as a Research Fellow at the Cecil G. Sheps Center for Health Services Research at the University of North Carolina at Chapel Hill (UNC).  Dr. Jones’ research is aimed at uncovering knowledge related to the organization and delivery of care, and the impacts on the costs, quality and safety of care.  She is a recognized leader in nursing health services research, having studied micro- and macro-level nurse workforce issues to improve the work environment, executive practice, and the cost and quality of care delivery.  One of Cheryl’s most recognized contributions has been the development, testing, and refinement of a method to measure nurse turnover costs.

She has studied other important and related nurse workforce issues, including nurse retention, wage differentials, employment patterns and migration.  Currently funded studies focus on developing a longitudinal, concatenated dataset using nursing licensure files to examine nurses’ educational and career transitions (NCSBN); and evaluating the business case for nurse residency programs based on her turnover cost model (RWJF).

Prior to joining UNC, Cheryl served as Senior Health Services Researcher at the Agency for Healthcare Research and Quality, where she worked on nursing workforce issues at organizational and public policy levels.  She has taught health economics, policy, administration and management at undergraduate and graduate levels, and is co-author (with Finkler and Kovner) of one of the most highly regarded financial management texts for nurse and healthcare leaders, Financial Management for Nurse Managers and Executives.  She was a Primary Care Policy Fellow in the U.S. Public Health Service in 1999, and inducted as a Fellow in the American Academy of Nursing in 2005.